Paul Metson, Global Head of Service Delivery, Linklaters LLP

“ITS has clearly demonstrated the belief that the choice of the right candidate with the right attitude is a key requirement for Linklaters. Quality of IT Service Desk agents provided by ITS, has been instrumental in ensuring consistency and driving the improvement of service we deliver to our user base.”

Paul Metson, Head of ISS Service Delivery and Business Shared Services, Linklaters LLP