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About Us


ITS was founded in 1996 to raise the bar in the supply of talent to the legal technology sector and we now support an enviable client list across the UK.

We are a trusted recruitment partner for over 70 UK & US law firms as well as a substantial variety of other Professional Services businesses and Media companies.

Our Awards: 

• Best Recruitment Product / Service - RDLC Recruitment Awards
• Most Customer Focused Supplier - Legal Technology Awards
• Runner up at the National SDI Awards for Best Large Service Desk
• Top 30 Legal IT People to Know - Know List Awards
• Best Recruitment Company - National Recruiter Awards

Our Successes: 

2500 - Over 2500 people placed in law firms over 21 years
96% - Candidates over the last year who accepted the offer of employment
Total Coverage - We supply contract and perm staff in all Legal tech roles
Access to Talent - Unrivalled library of talent developed over 21 years in Legal Tech; we deliver on those ‘hard-to-fill’ Legal Tech roles
23% - the proportion of people we place who are not on the market, often recommendations from our clients and candidates.
97% - Success rate with the IT Management roles we were instructed on in 23 law firms over the last three years
Team Supply - Award-nominated Managed Service Desk at multiple sites
Project Delivery – we have supplied contract teams to deliver programmes up to the value of £11m; we have supplied key resources on projects up to the value of £70m
In-House - We managed the recruitment on-site within a top 20 law firm during an infrastructure refresh, successfully filling 20 roles in 9 months
Skills Assessment - we can undertake an audit of all IT staff competencies
Consultancy - We help Senior IT staff in defining the structure of the IT Dept. / roles

Face to face Interviews – We meet all our candidates in our offices and through video where necessary
Innovation – We support your drive to innovate with competency interviewing which helps us accurately select candidates with skills from outside the sector

Please contact David Willis on 020 7871 5557 or

ITS Core values

We are dedicated to a core set of values important to us, and also, we believe, to our clients and candidates.  These are: 

  • The Company - Grow a profitable business of high integrity, with clear goals, where people are proud to work
  • Niche Expertise - Be experts in the business sectors we supply
  • Customer Service – Always focused on what is best for the client and the candidate
  • Relationships - Establish and sustain meaningful and valuable relationships
  • Basics - Get the basics right, never cutting corners
  • Innovation – Always developing new solutions and new ideas
  • Technology & Advancement – Make use of the best tools and training available

ITS Management

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Justin Edwards - CEO

Justin was the first employee of ITS in 1996. Since then he has grown the client base to over 70 law firms and successfully led an MBO with Kristian McMaster in 2009. 

He focusses on growing our ITS Works division, which offers our more innovative services and partnerships such as our Managed Service Desk solution, our IntApp Workflow development solution, AWS-in-a-Box, Lawyers-at-Home and the Legal Tech Service Delivery forum he launched in 2017.

He is also an FA Level One qualified coach and manages an u12 team at his local youth football club.

"Justin is highly motivated, intelligent and proactive – strives to get the results needed and is a breath of fresh air in an industry often associated with generating a fast buck"

IT Director EMEA – Reed Smith LLP


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Kristian McMaster - Director, USA Office

Kristian joined ITS as a Graduate in 2001 and established himself as one of the most successful Consultants in the company’s history. 

Kristian recently re-located to the USA and opened ITS' first international office in Austin, Texas from where he delivers our service to clients across the US.

"I have been pleasantly surprised with Kristian’s knowledge of the sector, and his ability to provide high quality candidates that are appropriate for the role. Kristian is professional and easy to work with and his ability to understand the requirement has saved me a vast amount of time and effort."

Global Director of Information Technology at Charles Russell Speechlys LLP



David Willis - Head of Recruitment Delivery

David joined ITS in 2007 and took over management of our Managed Service Desk team at a Magic Circle Law firm. This service has grown and now offers Service Desk reviews and staff competency assessments.

He now manages our recruitment team and is the lead Consultant for our senior appointments service, Key Hires, which has placed over 35 Senior IT Managers and CIOs in Legal and Accountancy IT over the last three years.



Moor Place, 1 Fore Street, London EC2Y 9DT 
Tel: 020 7871 5555

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