Support Analyst

Reference:
29/11/TT
Sector(s):
1st & 2nd Line Support, Service Desk, Deskside
Salary:
£80 to £100 Per Day
Town/City:
London
Contract Type:
Contract

Support Analyst 

We have a great opportunity for 2 Service Desk Analysts to join a highly regarded Law Firm on a 3 week contract. 

You will be assisting with support following a recent migration from exchange 2010 to Office 365. 

Knowledge & Expertise 

  • Proven experience working in an IT Service Desk of customer service  environment is  desirable but not essential

  • An IT degree/apprenticeship is desirable 

  • Excellent customer service and communication skills 

  • Team player with a flexible and proactive approach to work 

  • Experience handling 'How do I' queries 

To be successful in securing the role you should have a fundamental knowledge and passion for IT and Customer Service. 

Customer service is key for this team - you should demonstrate the ability to handle customer relationships, manage expectations, and overall deliver a high level of service.This is an exciting ch

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