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Desktop Support Analyst - Law Firm

1st & 2nd Line Support, Service Desk, Deskside
£220 to £260 Per Day
Contract Type:

Desktop Support Analyst - Law Firm

1 month contract - Inside IR35

Desktop Support Analyst sought by high-end law firm to support users in their flagship London Liverpool Street office on an initial 1 month contract.
The Desktop Support Analyst will in particular help in a new deskmove / relocation project as the firm settles into their new building. You'll help setup the workspaces and carry out testing on devices You'll also on occasion provide support on a range of technologies including desktops/laptops, mobile devices, applications, and elements of wireless network connectivity.

Other responsibilities include:

  • Configuring, maintaining and supporting Windows based Desktops and Laptops
  • Installing and configuring additional bespoke software and applications
  • Troubleshooting and investigating desktop network connectivity issues
  • Managing and supporting mobile devices (iPhones
  • MS office configuration and support, including o365,
  • Azure Active Directory and O365 / Exchange Management

The ideal candidate will have experience with:

  • Desktop Support in a Corporate or Professional Services Environment
  • Desktop and Laptop Devices including build, configuration and troubleshooting
  • Legal / Law Firm Applications such as iManage or NetDocs
  • Mobile device Management Solutions
  • Active Directory - Account Management and configuration
  • Exchange / Email - troubleshooting, archive management, antivirus support
  • iOS mobile devices
  • Audio Visual / Video conferencing systems support
  • Citrix
  • Printer management and support (server and devices)

You will have excellent communication and interpersonal skills, be able to prioritise a varied workload, and consistently maintain a customer focused approach.

Please apply today or get in touch to discuss further.
Desktop Support Analyst

Moor Place, 1 Fore Street, London EC2Y 9DT 
Tel: 020 7871 5555

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