Sign in >   |   Register >   |   Contact us >

Business Analyst - Business Process Improvement

PMO (Programme, Project, BA, Project Support)
£80,000 to £85,000 Per Annum
Tunbridge Wells
Contract Type:

Business Analyst - Business Process Improvement

Business Analyst sought by a Kent-based law firm to drive initiatives to improvements to business and technology processes in place in the firm. The Business Analyst will work across the full lifecycle of process improvement, including conducting detailed analysis of existing processes and practices, developing and refining improvements, and then implementing and truly embedding changes.

This is a great role for an experienced BA who enjoys making a tangible difference and can give examples of quantifiable improvements that benefit the business and the working lives of staff in the firm.

Core responsibilities include;

  • Running interviews and workshops with Heads of Departments and diverse user-groups across the business
  • Eliciting and documenting requirements and objectives
  • Mapping business processes and workflows
  • Analysis of needs and identifying changes to processes and working practices
  • Liaising and translating between Technical and Non-Technical project stakeholders if / when required
  • Researching potential solutions / changes,and presenting back to stakeholders, including costs, benefits and risks
  • Defining criteria and measurements of success
  • Promoting change to the business and user groups
  • Communicating solutions and updates to senior stakeholders and the wider firm
  • Supporting users to adapt to new processes, ensuring change is positive and permanent

And you:

The ideal candidate will have previous Business Analyst experience in a process-driven business - ideally the Legal Profession although other backgrounds will be considered. You will be tenacious and resilient, being able to refer to prior successful initiatives to change working practices and implement solutions with positive, measurable, outcomes.

Your key skills should include;

  • Excellent Communication skills - able to communicate with the Business in their language, and translate these conversations for different audiences
  • An Analytical mindset - able to understand requirements, and to identify, evaluate, and propose, potential solutions
  • The ability to evaluate impacts and risks to projects - producing project risk logs and status updates
  • A BA Qualification (e.g. ISEB / Six Sigma) and experience with project tools such as MS Project / Visio is highly desirable.

This is a great time to join a company during a period of transformation and growth and have a significant impact on the business.

This will be an initial 6 -12 month role with high probability for extension and / or a long term permanent role.
Business Analyst - Business Process Improvement

Moor Place, 1 Fore Street, London EC2Y 9DT 
Tel: 020 7871 5555

Copyright © 2023 Information Technology Services
Terms & Conditions  |  Privacy Statement
Site design by Recruitive Limited