Applications Analyst / Server Analyst - Office 365, EOL, SCCM, AD
Applications Analyst / Server Analyst required for a 1500 user Law Firm with offices across Europe. Based in the Liverpool office, you will be responsible for the maintenance, security and management of a range of applications and services including Office 365, Windows 10, SCCM, Active Directory, Exchange Online and more. You will also be involved in projects to introduce new systems and services.
The firm takes pride in the client service they offer, as well as the support they give their people to grow and succeed in their careers.
Other responsibilities of the Applications Analyst / Server Analyst will include:
- 3rd line support for Microsoft OS and Apps to include Windows 10/11, 0365 and Teams
- Management of End Point Manager, Active Directory & SCCM
- Supporting project teams to order to deliver new systems
- Ensuring ITSM & ITIL best practices are followed
- Collaborating with other team members to deliver a high-quality end user service
- Producing high quality documentation as well as keeping knowledge base up-to-date
- Windows 10/11 & O365
- Active Directory
- Group Policy Management
- Software Centre Configuration Manager (SCCM)
- Endpoint Manager
Knowledge of and experience with cloud technologies would be an advantage (Azure, Office365, Exchange Online)
- Passionate about technology with the drive to champion the development of the firm's infrastructure.
- Flexible and adaptable - comfortable with multiple work streams and changing priorities.
- Experienced working within a Professional Services firm (e.g. Law, Accounting, Finance) with a strong service culture
- Able to work under pressure and to communicate effectively at all levels
- Excellent at problem-solving and investigating issues within IT
This is a great opportunity for someone to step up into their first infrastructure role from support and to develop their skills in Application management, maintenance and development.
Get in touch today for more information or apply now.
Applications Analyst / Server Analyst